📜 Terms & Conditions – SISKUL

Terms & Conditions (English)

1. Acceptance of Terms

By accessing or using SISKUL (siskul.com), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

2. About SISKUL

SISKUL is a registered digital learning platform based in Biratnagar, Nepal, providing AI and content creation courses through free and paid programs.

3. Eligibility & Age Requirement

• Users under the age of 16 are not allowed to enroll directly.
• During enrollment, users must confirm their age.
• If “Under 16” is selected, parental or guardian permission is required.
• Course access is granted only after guardian approval.

4. Courses & Services

• Free courses
• Paid courses
• Live + Recorded courses
• Recorded-only courses

5. Course Access & Duration

• Paid course access is valid for 1 year from enrollment date.
• After 1 year, access expires automatically.
• Recorded videos from live courses are available for 3 months only.

6. Course Usage Rules

• Accounts are for personal use only.
• Account sharing is strictly prohibited.
• Downloading or screen recording is not allowed.
• Redistribution or resale is strictly prohibited.

Violation of these rules may result in suspension or termination without any refund.

7. Payments

Payments are processed through third-party gateways. SISKUL does not store sensitive payment information. Course access is granted only after successful payment confirmation.

8. Refund Policy

• Live Courses: No refund after class starts. Refund requests must be made at least 24 hours before start time.
• 10% service charge applies; 90% refundable.
• Recorded Courses: No refunds provided.

9. Certificates

• Certificates are provided upon request.
• Request must be made after 15 days of purchase.
• Course-related task/test completion is mandatory.

10. No Income Guarantee

SISKUL does not guarantee income or earnings. Outcomes depend on the learner’s effort, interest, and creativity.

11. User Conduct

Users must communicate respectfully. Abuse or misuse may result in account suspension or termination without refund.

12. Third-Party Tools

SISKUL may use third-party AI or digital tools. Any changes or limitations of such tools are beyond SISKUL’s control.

13. Termination of Access

SISKUL reserves the right to suspend or terminate access for violations, misuse, or abuse without refund.

14. Governing Law

These Terms & Conditions are governed by the laws of Nepal.

15. Contact

📧 siskulofficial@gmail.com
📍 Biratnagar, Nepal

नियम तथा सर्तहरू (नेपाली)

१. नियमको स्वीकृति

SISKUL (siskul.com) प्रयोग गर्दा तपाईंले यी नियम तथा सर्तहरू स्वीकार गर्नुभएको मानिन्छ।

२. SISKUL बारे

SISKUL विराटनगर, नेपालमा आधारित दर्ता भएको डिजिटल लर्निङ प्लेटफर्म हो।

३. उमेर सम्बन्धी नियम

• १६ वर्ष मुनिका प्रयोगकर्तालाई सिधै दर्ता अनुमति छैन।
• Enrollment गर्दा उमेर पुष्टि गर्नुपर्छ।
• १६ वर्ष मुनि भएमा अभिभावकको अनुमति आवश्यक हुन्छ।

४. कोर्स तथा सेवा

• Free कोर्स
• Paid कोर्स (Live + Recorded, Recorded मात्र)

५. कोर्स पहुँच अवधि

• Paid कोर्सको पहुँच १ वर्षसम्म मात्र मान्य हुन्छ।
• Live कोर्सबाट प्राप्त recorded भिडियो ३ महिनासम्म मात्र उपलब्ध हुन्छ।

६. कोर्स प्रयोग नियम

• Account share गर्न पाइँदैन।
• Video download वा screen record गर्न निषेध छ।
• Content बिक्री वा पुनः वितरण गर्न पाइँदैन।

नियम उल्लंघन भएमा कुनै पनि refund बिना account बन्द गर्न सकिन्छ।

७. भुक्तानी

भुक्तानी third-party gateway मार्फत हुन्छ। Payment सफल भएपछि मात्र कोर्स पहुँच दिइन्छ।

८. Refund नीति

• Live class सुरु भएपछि refund हुँदैन।
• २४ घण्टा अगाडि मागेमा १०% शुल्क काटी ९०% refund हुन्छ।
• Recorded कोर्समा refund हुँदैन।

९. प्रमाणपत्र

• Certificate माग गरेपछि प्रदान गरिन्छ।
• १५ दिनपछि request गर्नुपर्छ।
• Task/test पूरा गरेपछि मात्र certificate दिइन्छ।

१०. आम्दानी ग्यारेन्टी छैन

SISKUL ले आम्दानीको ग्यारेन्टी दिंदैन। यो प्रयोगकर्ताको मेहनत, रुचि र सिर्जनशीलतामा निर्भर हुन्छ।

११. प्रयोगकर्ता व्यवहार

दुरुपयोग वा अभद्र व्यवहारमा account suspend वा बन्द गर्न सकिन्छ।

१२. Third-Party Tools

तेस्रो पक्षका tools & software को परिवर्तनमा SISKUL जिम्मेवार हुँदैन।

१३. कानुनी क्षेत्र

यी नियमहरू नेपालको कानुन अनुसार लागू हुनेछन्।

१४. सम्पर्क

📧 siskulofficial@gmail.com
📍 विराटनगर, नेपाल